You are using an outdated browser and may not be able to explore this site securely. Please upgrade your browser.

Volunteering at Bristol Hospital

“Everyone can be great because anyone can serve. You don’t have to have a college degree to serve. You don’t even have to make your subject and your verb agree to serve…You only need a heart full of grace. A soul generated by love…” -- Dr. Martin Luther King, Jr.

Sharing your compassion, talents and expertise is what makes becoming a volunteer at Bristol Hospital a rewarding experience. Our volunteers are an integral part of operations and help to create a comforting environment for our patients and families. More than 200 volunteers provide service to 30 different departments and programs at Bristol Hospital and Healthcare Group, donating over 20,000 hours each year.

Wherever volunteers serve, their extraordinarily generous donation of time and service is vital to Bristol Hospital’s success, and helps make the hospital a very special place.

Adult Volunteer Program

The Adult Volunteer program is designed to engage volunteers seven days a week. Adult volunteers usually work shifts of two to four hours per day and may work one or more days/evenings per week depending on scheduling needs. Assignments are determined based on skills, personality and interests.

The following are some of the volunteer opportunities available:

Patient and Customer Relations

A Family Liaison provides information and support to families in the Surgical family lounge.
The Information Desk volunteers welcome visitors, assist with directions, and provide information about the hospital to guests, as well as giving patient information and answering phone inquiries.
The Patient and Guest Escort greets, escorts or transports patients and visitors (by wheelchair) throughout the hospital.

Patient Support

Patient Care Unit Volunteers assist patients, families, and staff in the patient care area by performing safety checks and clerical duties, running errands, assisting with patient discharges, interacting with patients to make them more comfortable and ensuring patient needs are met.
The Cancer Care Center volunteers provide assistance to staff in caring for patients.  They will get nourishment and beverages for patients, offer comfort or other items as requested by the patient.
The Emergency Room volunteers support patients and families in the Emergency Department, and assists staff by running errands and helping with variety of tasks such as bringing blankets to patients, searching for wheelchairs and other such jobs.
The Eucharistic Minister volunteers distribute the Eucharist to patients who request and are able to receive it.
The Hospice volunteers share their time and talents with Hospice patients and their families, providing companionship to patients and supporting caregivers and families in various ways (reiki, music, playing cards, reading, discussing hobbies, or just sitting quietly). Hospice volunteers receive ample training regarding basic Hospice principles and end-of-life care.
Patient Representative/Safety Support volunteers meet and greet new patients, and introduce patients and families to the Patient Relations Program and the Patient Bill of Rights. They offer support, act as a resource and report any patient concern. These volunteers also check patients to ensure personal items are within reach, make sure patients understand how to utilize their call bells, and make sure their needs are met.
Ingraham Manor (Adult Care) Volunteers assist the recreation and other staff in transporting patients, talking to patients, playing cards or reading to patients, and assisting with patient activities.
The Pet Therapy volunteers bring their dogs to visit patients and offer comfort. Training and certification are required.
Reiki volunteers are certified reiki practitioners who provide gentle hands-on healing touch and relaxation to patients.
Tender Touch volunteers are trained to provide hand and foot massages to patients.
Clerical volunteers are utilized as receptionists, assist with answering phones and perform various clerical tasks including mailings, filing, faxing, etc. In addition, volunteers with computer skills may be involved with various computer projects.



Volunteers in Receiving and Distribution assist in delivering packages and supplies to various departments throughout the hospital.
The Volunteer Process: For Adults (18 and over) 
  • Complete application
  • Participate in interview conducted by Volunteer Services
  • Have Medical Information form completed by your physician
  • Have a TB test
  • Attend/complete orientation

The Junior Volunteer Program offers two programs:

  1. The Academic Year Program is coordinated with high school students, making it possible for them to gain valuable experience in the hospital setting. The Junior Volunteers report to the hospital after school and work until 4:30 p.m., Monday through Friday.
  2. The Summer Junior Volunteer Program is designed to provide the Junior Volunteers with a meaningful experience and to explore different careers in healthcare. The Junior Volunteers work from 9:00 a.m. – 3:00 p.m., Monday through Friday.
The Junior Volunteers must be 14 years of age.  They are assigned to work in most departments within the hospital. The program provides invaluable experience for young adults.

Process for Junior Volunteer Program

  • Complete application
  • Participate in interview conducted by Volunteer Services
  • Have School Reference Form completed by Guidance Counselor
  • Have Medical Information form completed by your physician
  • Have TB test
  • Attend/complete orientation

Benefits of Volunteering

  • Meal allowance on your volunteer day
  • Junior Volunteer Banquet
  • Holiday celebration
  • National Volunteer Week luncheon
  • Participation in hospital activities
Along with these benefits, some of the greatest are helping our patients and families, making friends, and exploring healthcare careers. All of the above, plus the satisfaction of a job well done will make your time at Bristol Hospital worthwhile.


Karen Cornell, Director
Cindy McCool, Secretary
Volunteer Services
P.O. Box 977
Bristol, CT 06011-0977
Health & Wellness Explore our prevention, rehabilitation, fitness, and wellness
Events & Classes Browse and register
for our available health screenings, support groups and classes.